Support

We’re happy to help with any questions you may have about using and getting the most out of Jump.

  • Support Hours of Operation: Our support team is available 8 am-4 pm Pacific Time, Monday through Friday.
  • First Response SLA: You may expect to receive an initial response to a support request no later than 1 full business days after submitting a request (we’ll do our best to get back to you much sooner than that)
  • Submit Support Requests to: help@jumpapp.com
Jump Logo

Questions about the company or product? We’d love for you to get in touch.

Contact us